Homeowner Assistance FAQs
General Information
What is IRHA Homeowner Assistance?
Interior Regional Housing Authority Homeowner Assistance is federally funded by U.S. Treasury as part of the American Rescue Plan Act of 2021. Enrolled tribal members who are homeowners and live in select regions that have IRHA as their Tribally Designated Housing Entity are eligible to apply. The program is designed to help homeowners avoid mortgage delinquencies and foreclosures. Approved payments will be distributed by IRHA and its partners directly to mortgage servicers, utility companies and other eligible vendors.
How Assistance Can Be Used
Can the assistance be used to pay for past due mortgage payments, utility bills and other homeowner expenses?
After all applications are received, IRHA will assess need and determine allocation of funds. Assistance for eligible applicants may include unpaid mortgage payments and associated fees, utility bills and other homeowner expenses. Funds cannot be applied to past due balances that pre-date Jan. 21, 2020.
What utilities are eligible for IRHA Homeowner Assistance?
Eligible utilities typically provided by municipal utility companies include:
● Electricity
● Natural gas
● Trash removal
● Water/sewer
Other home-energy and home-heating costs that are not provided by municipal utility companies are also eligible, and include:
● Home heating fuel or oil
● Propane
● Firewood
● Wood pellets
Telephone, cable, and internet are not considered utilities and are not eligible.
Will IRHA Homeowner Assistance help pay for fuel or firewood to heat my home?
Yes, home heating fuel or oil, propane, firewood and wood pellets are eligible expenses.
Eligibility Requirements
What are the eligibility requirements?
Basic eligibility requirements are listed below. You can quickly and securely determine your eligibility by using our online eligibility checker.
- You must be a homeowner and applying for aid in your primary residence. Enrolled tribal members who are homeowners and live in select regions that have IRHA as their Tribally Designated Housing Entity are eligible to apply.
- You must be able to demonstrate tribal enrollment.
- You must satisfy minimum federal and IRHA requirements:
- Have experienced a coronavirus-related financial hardship after Jan. 21, 2020.
- Not exceed the maximum household income as required by U.S. Treasury.
- At least one person per household must be directly or indirectly financially impacted by COVID-19.
- Demonstrated risk of housing instability or homelessness.
Do I have to have been impacted by COVID-19 to be eligible for this program?
Yes. You must demonstrate negative economic or financial hardship due directly or indirectly to COVID-19.
Do I have to live in a specific region of Alaska to apply?
Yes, homeowners who are enrolled tribal members and live in select regions that have selected IRHA as their Tribally Designated Housing Entity are eligible to apply. You must also meet federal requirements, designated Area Median Income levels, and be an enrolled tribal member
What if I am a homeowner but my primary residence is not in Alaska?
To qualify, your primary residence must be in Alaska. Learn more about assistance in other states.
Is income based on the entire household if only one borrower is on the loan?
Income is based on the household — all income from adult household members.
I am currently employed but have income that has been reduced. Am I still eligible to apply?
Yes. The maximum allowable household income level varies based on your borough or census area. Area Median Income (AMI) is calculated by the U.S. Department of Housing and Urban Development (HUD) using data from federal entities such as the IRS. During the application process you will use an online eligibility checker that will automatically calculate your AMI.
I am delinquent on my mortgage, what should I do?
If delinquent on your mortgage, in addition to applying for Homeowner Assistance, please be proactive and immediately reach out to your mortgage servicer to discuss options that may be available.
I am a homeowner already in foreclosure. May I apply for IRHA Homeowner Assistance?
Yes. Please also talk to your mortgage servicer so they are aware of the action you are taking.
I am a homeowner who is behind on my utility payments and energy services. May I apply for assistance to cover these expenses?
Yes. IRHA Homeowner Assistance may be able to provide support with utility and/or energy services payments to eligible applicants at their primary residence in Alaska.
I’m a landlord. Can I apply for assistance for properties that I rent out?
No. Only owner-occupied properties are eligible.
I received Alaska Housing Homeowner Assistance and/or Alaska Housing Rent Relief through AHFC. Am I eligible for IRHA Homeowner Assistance?
IRHA applicants may receive the same type of assistance that was distributed by AHFC, as long as the assistance period does not overlap. For example, if you received assistance for electric bills from another program in September 2023, you could not also receive assistance for electric bills in the same month from IRHA.
Can I apply if I received Alaska Housing Rent Relief funds as a landlord?
Yes, if the property has more than one unit and you occupy a unit as your primary residence.
What types of properties are eligible for assistance?
Eligible owner-occupied properties include:
- Single-family attached and detached properties
- Condominium units
- Manufactured homes permanently affixed to real property and taxed as real estate
- Mobile homes not permanently affixed to real property
- Land contracts
- 1 to 4-unit properties where the homeowner is living in one of the units as a primary residence
How much assistance am I eligible to receive?
After all applications are received, IRHA will assess need and determine allocation of funds. Assistance for eligible applicants may include unpaid mortgage payments and associated fees, utility bills and other homeowner expenses. Funds cannot be applied to past due balances that pre-date Jan. 21, 2020.
Will applicants with a new mortgage be eligible for Homeowner Assistance?
Potentially. Applicants who have a new mortgage may be eligible for assistance if they have made their first mortgage payment by October 1, 2023.
I did not qualify for Homeowner Assistance. Where can I find additional resources?
If you continue to have financial challenges that make paying your mortgage or homeowner expenses difficult, we encourage you to review and take advantage of these resources to make sure you remain safely housed.
- Get advice about how to make informed housing decisions by connecting with a HUD-certified housing counselor.
- For immediate help, please call or visit 2-1-1.
Application Process
What is the deadline to apply for assistance?
The deadline to apply is Friday, December 1, 2023 at 11:59 p.m. Alaska time.
If I pre-registered, do I need to register again during the application period?
No. If you pre-registered you do not need to register again. Check your email for a message from IRHA. In that email is a link to proceed with your application.
How do I apply?
Your first step is to check your eligibility. You can do this securely online and it only takes a few minutes.
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Click Here To Check Your Eligibility & Apply
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Can someone help me complete my application?
Yes, if you need assistance completing your application or providing supplemental documentation, a friend or family member can assist you. If you don’t have someone who can help you, please call 1-833-912-2452 toll free for assistance.
I don’t have a personal email and/or access to the internet. How do I apply?
You will need access to an email address — either personally or through a trusted resource, as well as access to the internet. Here are some options:
If you have an email address, but no internet access:
- Most public libraries offer limited public access to computers and the internet, and generally these services are free.
If you have internet access, but no email address:
- Gmail, via Google, offers a free basic email package. To sign-up, visit the official Gmail (https://www.google.com/gmail/about/) page and click “Create an Account.”
If you do not have internet access or an email address:
- If you have a trusted resource, such as a relative or friend, consider asking for help completing your application online.
- A trusted resource can use their personal email to help you input and supply the necessary information, as well as receive information on your behalf — as long as that email is not already associated with an existing application.
If none of the above options are available to you, please call 1-833-912-2452 toll free for assistance.
Where can non-English speakers find application information in other languages?
Language translation services are available. Please call 1-833-912-2452 toll free for assistance.
I submitted my application. What happens next?
Once submitted, we will review your application to make sure it is complete. If you’d like to confirm that you’ve submitted all required information, visit your status page. If everything is “in review” then you’re all set for now. If we still need something, you’ll find links to submit. Completed applications will then go into the verification process and you will work with a Homeowner Assistance Specialist who will finalize your assistance.
I submitted my application but did not receive a confirmation code. What should I do?
Please check your spam and junk mail folders for the confirmation email. Please also double check your email address and phone number to make sure that there are no accidental typos in your entry.
How do I check the status of my application?
To check the status of your application, visit the check status page and enter your confirmation code. If you don’t have your code, check the confirmation email you received when you completed your eligibility check.
Is there a cap on how much assistance I can request?
All applications will be reviewed by IRHA to determine specific assistance amounts.
Will I need to provide supporting documentation?
Yes. During the application and verification process, you will need to provide certain documents, such as:
- Proof of tribal enrollment
- Recent mortgage statement
- Recent utility bills
- Proof of other eligible homeowner expenses
What kind of documentation is required to verify tribal enrollment?
Acceptable forms of ID include:
- Tribal membership card
- Tribal enrollment letter
- Doyon stock verification
I don’t have a recent mortgage statement. How do I find one?
Contact your mortgage servicer to request a current statement. Learn how to find and contact your mortgage servicer.
I don’t have my tribal membership documentation, how do I get it?
Contact your local Tribal Office, the Tanana Chiefs Conference Tribal Enrollment Office at (907) 452-8251, or the Doyon Shareholders Office at (907) 459-2040.
How do I submit supporting documentation?
After you have confirmed eligibility and submitted your application, you will work directly with a Homeowner Assistance Specialist to submit any required documents.
How safe is my data and personal information that I share during the application process?
All data is encrypted and will never be shared with anyone outside of IRHA and its contracted application processing partners.
How do I submit information about my mortgage, utility payment and/or energy service needs?
After you have submitted your application and met initial eligibility requirements, you will be asked to submit additional documentation regarding your assistance needs. You will upload these documents to your application by a secure upload process.
How does a person indicate that they don’t need help with a mortgage but they need help with their escrow?
Submit your application, and a Homeowner Assistance Specialist will work with you to determine the best approach for assistance.
Distribution Process
Are people guaranteed financial assistance if they submit an application?
Submitting an application does not guarantee financial assistance.
Will every eligible applicant be able to receive assistance?
There is no guarantee of assistance. Because of the complexities of the review process, IRHA will review and assess the total need before determining how, consistent with U.S. Treasury guidance, federal funds will be distributed.
If approved for IRHA Homeowner Assistance, will I receive the money directly?
No. Payments will be made directly to the mortgage servicer, utility/energy company, insurer, and/or tax authority, as appropriate.
How long may I receive IRHA Homeowner Assistance?
The duration of your assistance will be determined during the application and verification process.
Will I be informed of any payments made on my behalf?
Yes, you will receive an email notification when payments are made and you can check payment status online with your confirmation code.
Do I have to pay taxes on mortgage and/or utility assistance?
No. Emergency mortgage payments associated with IRHA Homeowner Assistance are not considered taxable.
Will my credit score be impacted by applying for and/or receiving Homeowner Assistance?
No. IRHA will not report your information to credit bureaus as part of the application process. Applying for and/or receiving assistance will not impact a borrower’s credit score. However, borrowers need to remain current on all loan payments and/or payment arrangements, as servicing partners do report to credit bureaus.
If approved as an eligible applicant, should I continue to make payments, mortgage, utilities or a combination thereof?
Yes. Payments made on your behalf may take 90 to 120 days to post. Eligible applicants are responsible throughout the process to continue to make scheduled payments and keep accounts current until they can verify that a payment has been applied on their behalf. Questions related to this process should be addressed with your mortgage servicers directly.
I have a question not answered here. Where can I get help?
Email hafteam@irha.org or call 1-833-912-2452 toll free for assistance.